Good Things believes everyone should be able to experience the energy and joy of live music.
We're committed to creating a festival that's welcoming, inclusive and accessible for all music lovers.
Everyone experiences a festival differently, and our Accessibility Team is here to help you plan your visit, and most importantly enjoy the festival!
Whether you've registered for accessibility services or simply need a little extra support when you arrive, we recommend starting your day at the Accessible Entry.
If you'd benefit from extra support when you arrive, start your day at the Accessible Entry.
Our Accessibility Team will be there to welcome you, answer questions and help you get oriented for the day ahead.
You don't need to have registered in advance to use Accessible Entry.
Our team can help with:
We're here to help you spend less time worrying and more time enjoying the music.
Yes.
We are committed to creating a festival that's welcoming, inclusive and accessible for everyone.
Each venue is different, so some accessibility arrangements may vary between locations. Our team reviews each site to reduce barriers wherever possible and provide an enjoyable experience for all patrons.
If you have questions before the festival, our Accessibility Team is here to help.
Services may vary slightly between venues, but Good Things provides a range of accessible facilities and services, including:
Venue-specific information will be provided closer to the festival.
Not always.
Many accessibility services are available on the day through Accessible Entry.
Some services have limited capacity and require advance registration. These include:
If you're unsure whether you need to register, please contact our Accessibility Team via accessibility@goodthingsfestival.com.au. We're happy to help.
Yes.
Accessible Entry is available to anyone who would benefit from extra assistance when arriving at the festival.
This might include help with mobility, sensory needs, medical requirements, navigating the site or simply getting through the entry process comfortably.
You don't need to have pre-registered to use Accessible Entry.
If you've already registered for an accessibility service, our team can also confirm your arrangements when you arrive.
Starting your day at Accessible Entry is the easiest way to begin your festival experience.
Yes.
If you attend with a full-time carer or companion, Good Things will provide one complimentary companion ticket.
Please purchase your own ticket first, then email info@oztix.com.au with your valid Companion Card or other supporting documentation confirming your eligibility.
Our team will arrange your companion ticket and confirm everything with you before the festival.
Yes.
Accessible Viewing Platforms are available at each festival and provide an elevated viewing area for patrons who would benefit from a dedicated viewing space, including people using wheelchairs, mobility scooters or other mobility aids.
Capacity is limited, so registration before the festival is essential.
We strongly recommend registering in advance as like the festival and all concerts, the capacity and spaces are strictly limited.
This helps us manage capacity safely and ensures we can plan for the number of people wanting to use the platform.
Patrons wishing to use the Accessible Viewing Platform should register here before the event.
Access is available on a first registered, first allocated basis.
Once your registration has been approved, you'll receive confirmation before the festival.
If you need to use an Accessible Viewing Platform on the day but haven't pre-registered, please visit the Accessible Entry when you arrive. We'll do our best to support you, subject to available space.
Yes.
Each approved Accessible Viewing Platform registration includes two wristbands, so you and one companion can enjoy the festival together.
We get that standing for long periods isn't comfortable or possible for everyone.
You're welcome to bring your own fully collapsible chair or seat to help you take a break throughout the day.
Your chair or seat must:
For the easiest entry experience, please bring your chair or seat through the Accessible Entry.
Chairs and seats cannot be used to reserve spaces in general admission areas or block walkways, entrances or access routes. Our team may ask you to move your chair if it creates a safety or access issue.
Yes.
Limited accessible parking is available at each venue.
As spaces are limited, accessible parking must be booked before the festival.
To request accessible parking, email accessibility@goodthingsfestival.com.au with your details, the event location you're attending, car registration and a scanned copy of your valid disability parking permit.
A valid government-issued Parking Permit must be displayed when using accessible parking.
Parking arrangements, maps and venue-specific information will be published closer to the event to help you plan your arrival.
Public transport, accessible parking and drop-off arrangements vary between venues.
We encourage everyone to plan their journey before travelling to the festival.
Accessible transport information and venue-specific details will be provided on the relevant location pages.
Yes.
Accessible toilets are available at Good Things venues.
They'll be clearly signed throughout the festival and shown on the event map.
As venues differ, the location and type of accessible facilities may vary between sites.
Absolutely.
Our First Aid locations are accessible.
If you're unable to travel to a First Aid point, our medical team can come to you anywhere within the festival.
If you need assistance, speak with a member of staff, Security, Event Information or the Accessibility Team.
Yes.
If you need medication or medical equipment to safely enjoy the festival, you can bring it with you.
This includes medication prescribed by your doctor.
To make entry as easy as possible, please:
You can also bring essential medical equipment and mobility aids, including:
Please bring these items through Accessible Entry.
If you need to bring additional or unusual medical items, or you're unsure whether something is permitted, please contact our Accessibility Team before the festival via accessibility@goodthingsfestival.com.au.
No.
Good Things Festival operates as a no pass outs event.
Once you have entered the festival, you cannot leave and re-enter later that day.
Please make sure you bring everything you'll need for the day before entering, including medication, medical equipment, sensory items and any approved chair or seat.
If you have accessibility or medical considerations that may be affected by the no pass outs policy, please contact our Accessibility Team before the festival.
Yes.
Accredited assistance animals are welcome at all Good Things venues.
If you're attending with an assistance animal, please make sure you have the appropriate identification with you.
Yes.
A dedicated Sensory Space will be available at each venue.
These spaces provide a quieter place to step away from the crowds, take a break and reset before returning to enjoy the festival.
The Sensory Space will have reduced lighting and seating.
As Good Things is a live music festival, some sound from nearby stages may still be heard.
No.
We don't provide sensory kits, but you're welcome to bring your own.
If your sensory equipment is larger than the standard bag allowance, please contact our Accessibility Team before the festival.
We'll provide guidance so you can bring what you need and have the easiest possible entry through Accessible Entry.
Yes.
Good Things is a live music festival featuring live performances throughout the day.
You can expect:
If you're sensitive to noise, lighting or busy environments, we encourage you to bring any items that help you manage sensory input and use the Sensory Space when you need a break.
No.
Due to the nature of the venues, hearing loop systems are not currently available.
If you have hearing access requirements, please contact our Accessibility Team before the festival to discuss what information or support may be available.
Changing Places facilities are available in Sydney and Brisbane, where existing venue facilities are provided.
Changing Places facilities are not currently available at the Melbourne venue.
Venue maps and accessibility information will identify available facilities.
Yes.
Some people may need additional support that isn't immediately obvious to others.
Good Things supports Non-visible Disabilities Sunflower identification.
If you wear a Sunflower lanyard, wristband or badge, our team will recognise it as a discreet way of letting us know you may appreciate additional support or understanding.
You can also collect a Sunflower wristband from Accessible Entry if you'd like one.
Good Things works with food vendors to provide a range of dietary options across the festival.
Menus and availability vary between venues and vendors.
If you have a serious allergy or complex dietary requirement, we recommend speaking directly with the food vendor before purchasing.
If you have a significant dietary requirement and would like help planning your visit, please contact our Accessibility Team before the festival via accessibility@goodthingsfestival.com.au.
If something isn't working as expected, please let us know.
Our Accessibility Team will be available throughout the festival and will work with you to resolve any issues as quickly as possible.
You can also speak with:
They can put you in touch with the Accessibility Team if further assistance is required.
We aim to respond to accessibility enquiries within three business days.
During the week of the festival, response times may vary due to event delivery, but we'll always do our best to respond as quickly as possible.
Everyone's experience is different.
If you have an accessibility question or would like to discuss your visit, please contact our Accessibility Team at:
accessibility@goodthingsfestival.com.au
We're here to help you plan your visit so you can spend less time worrying and more time enjoying the music.
We look forward to welcoming you to Good Things Festival 2026.
